- What is your policy on returns?

We, Al-Haibah International, understand your desire to return your purchase. We are fully prepared to provide you with the best service.

We do not accept:

- Products damaged by misuse or showing signs of wear.

- Products that have been used, modified, assembled or installed, unless they are defective.

- Products that have already been purchased and installed, unless the Prestige International team determines that there is a manufacturing defect. We reserve the right to check for defects and will repair or replace defective products at our discretion

- Products that you want to exchange for a different color or size) We do not currently offer an exchange service, which means that you will need to return the product first, then you can buy what you want instead, whether you add an additional amount in case the price of the replacement product is more expensive, and a shipping amount will be added extra).

additional information:

- Make sure to return your products in their original packaging within 7 days of delivery. Double check that you have included the original invoice, as well as all accessories, with your order.

- In the event that you purchased one of our products and changed your mind and want to return the product with no (manufacturing defect, difference in color or size, or any personal reason), the shipping amount will be deducted from the total refund amount..

- Please make sure to cancel your order at least 24 hours before the date of the request. You will receive a refund if the product has a manufacturing defect. If you paid by credit or debit card, the refund will be credited to your card or account within 4-15 days, depending on your bank.